(12-22-2018, 01:42 AM)Crice Wrote: This is how AT&T is..... I spent 35 min on the phone literally getting nowhere and just "hold please" and "sorry". I call at least once a month to deal with some sort of issue. Businesses continue to automate dealing with people.
If you are talking about wireless service, then switch to Consumer Cellular. I've NEVER been transferred to a different person, the 4 or so times I've had to call the first person I spoke with handled everything. Always an english speaking American that I can understand and not ghetto hoodrats. 5/5 customer service
[should not have shot the dolphin]