05-07-2018, 11:38 AM
(04-24-2018, 01:59 PM)TinStar Wrote: I had an issue where my computer booted and went to my desktop but once it got there it wouldn't do anything. I restarted the computer and then the only way I could get back to the desktop was in safe mode(it would boot and my 2nd monitor would go to sleep and then eventually my 1st monitor would turn black, but I could see my mouse moving). I decided to do a reset on my computer. Once the reset was done, my keyboard (old Saitek Cyborg usb keyboard) and my 2nd monitor (dvi connection) aren't working. If I unplug the keyboard and plug it back in I get the windows noise for new hardware and the keyboard lights up, but it doesn't do anything. The same thing happens with my monitor when I unplug the dvi cable it will come on with a blank screen and get the windows noise but immediately go to sleep. I even unplugged my main monitor (HDMI) and plugged my 2nd in through the HDMI cable and it did the same thing(windows noise, blank screen, immediately goes to sleep).Couple of quick questions.
I have updated windows, updated my video card driver, disabled and reenabled my video card, messed with all of the display settings (extending displays, changing priority, etc) and nothing works.
I was able to plug in a different usb keyboard and it works fine.
My video card is a Radeon 550 series card.
I have a hard time believing this is a video card or a keyboard/monitor issue as it's the exact same issue with my keyboard and my monitor but any suggestions are appreciated it.
Is this a laptop or desk top?
Do the monitors plug directly into the computer or a module in between?
If the power supply or transformer are going bad even a tiny voltage drop may be putting your comp into sleep or power save mode. Is the transformer getting exceptionally hot?
a.k.a. Lucifyr Hobbs
